Hi, I’m Queenie.

Product Design Lead with 8 years’ experience driving app strategy, research, and end-to-end experience design. I build and mentor high-performing teams, partner with senior stakeholders to shape strategy, and deliver elegant, intuitive experiences that deeply connect brands with users.

My role as a design leader

Design advocacy

Master of blending quant and qual insights to demonstrate the return on investment in design and research.

People leadership

Practice radical candor. To care personally but also challenge directly to foster a culture of honest feedback and growth.

Craft excellence

Utilising both best practices and a deep understanding of technical capabilities to deliver the best-in-class and sustainable design solution

Featured work

Freemium Monetisation strategy

Lead research, design and delivery of Freemium monetisation strategy for SEEK’s Asia portfolio (JobStreet and JobsDB)

Push notification on SEEK Asia app

Lead exploration, validation and creation of SEEK’s candidate engagement strategy using push notifications across candidate’s lifecycle.

BOQ Specialist Bank rebrand

Complete rebrand of BOQ Specialist Bank to align closer to BOQ Retail brand. Uplifting UI across all channels including Web, App and Online Banking portal.

More about Queenie

With over eight years of experience designing product strategies, researching customer needs, and delivering impactful results, Queenie looks forward to one day pursuing her aspiration of becoming a Child Psychologist. Passionate about creating engaging learning experiences, she hopes to partner with schools and institutions to inspire and support future generations.

Outside of work, you’ll often find her joyfully wrangling two energetic furbabies and two equally energetic human ones…usually with unbrushed hair but a big smile.